FAQs

Faq's

Q. How can I return merchandise purchased at a hospital event?

A. Britches and Bows wants to insure that you are satisfied with all purchases. Refunds are available during a hospital event held onsite. For online hospital events merchandise may be returned for an exchange or store credit. Once the event has ended you may return tagged, unused merchandise by mail, or you may return it at the next Britches and Bows event at your hospital. Once the event has ended, all returns are issued a store credit or exchange. The return shipping address is
Britches and Bows
11041 Lexington Drive
Duncanville, AL 35456


Q. How do clothes from Britches and Bows fit?

A. Britches and Bows is just like a regular boutique. We carry multiple product lines by different designers. Therefore there is not a size chart because all clothes are not made the same. We do indicate on each item rather it runs small, large, or true to size. If you ever have a question about a specific item please call us at 205-534-7484.


Q. How soon will I receive my order?

A. Orders are generally shipped in 1-2 days after your order is processed and they normally take an additional 3 - 5 business days to arrive. Within Alabama you typically receive your item within 3-5 days of placing your order. If you want to request expedited shipping please contact Jennifer Clark at 205-534-7484.


Q.How can my hospital schedule a Britches and Bows event?

A. If you are interested in hosting a Britches and Bows event or would like more information please contact Jennifer Clark at 205-534-7484.


Q. When will you be at a hospital near me?

A. Please refer to our current event schedule listed on the homepage.